Privacy Policy

1. Information you provide

Our inquiry form asks for your name, business email, company, country or region, application and project requirements. You may also provide a phone or WhatsApp number, preferred contact method, product interest, payload, reach, quantity and project timeline. Required fields are marked. The form requires acknowledgment of this policy before submission. The email sent to our team includes the submission time and an inquiry reference.

We also receive information you choose to share by email or WhatsApp. Please provide business-relevant information and avoid sensitive personal information, patient records or information about others that you are not authorized to share. Drawings and videos can be sent separately through our contact channels.

2. How we use information

We use your details to assess your application, respond to questions, prepare a proposal and continue relevant business discussions. Submitting an inquiry does not subscribe you to marketing or create a purchase contract.

Where applicable law requires a legal basis, processing may be based on steps toward a contract at your request, our legitimate interests in communicating with business contacts and protecting this website where recognized by law, consent where required, or a legal obligation. The basis depends on the purpose and applicable law.

3. Website operation and cookies

This website is hosted by Hostinger. The hosting provider may process IP addresses, request logs and browser or device information to deliver, maintain and protect the website. Our inquiry form checks submitted information before sending it to our team by email.

The website code does not add advertising or analytics trackers. Hosting and third-party services may use cookies or similar technologies for their own functions. The form does not save your entered details in browser storage. Product videos are hosted with the website.

4. Storage and third-party services

Submitted inquiries are sent to our business email address and handled by authorized team members. The website application does not maintain a separate inquiry database. Inquiry emails may be retained by our team and our email provider as described in this policy. No automatic confirmation email is sent to you by this form.

The Google map on our Company page connects your browser to Google when it loads. Google may receive technical information and use cookies under its Privacy Policy. Following a WhatsApp link opens a separate service governed by the WhatsApp Privacy Policy. Email communications are also processed by email providers. Review the relevant provider’s policy when using those services.

5. International handling

Our team operates in China. Website hosting and communications providers may process information in other countries. Processing locations depend on the provider and service configuration. You can contact us for information about the recipients and any transfer protections applicable to your inquiry. This policy does not state that all data remains in a particular country.

6. Retention and protection

Retention is determined by whether information is still needed for an inquiry, an ongoing business relationship, applicable recordkeeping requirements or resolving claims. We limit access to people who need the information for these purposes. Contact us to request deletion or ask about the handling of a particular record. No website or communication channel can guarantee absolute security.

7. Your choices and requests

Depending on applicable law, you may request access, correction, deletion, restriction or a portable copy of your information, object to certain processing, or withdraw consent. Withdrawal does not affect earlier lawful processing. We may need to verify your identity and explain any applicable limits. You may also raise a concern with the relevant privacy authority.

Include your inquiry reference, if available, when contacting us. The site is intended for business inquiries and is not directed at children.

8. Contact and updates

Contact us about this policy or your personal information using the details below. We will update the date above when this policy changes.